Get to know your VAHQ team below.
Owner of VAHQ
V.A.H.Q has honestly changed my life. From an idea, a passion, a crazy leap of faith and a majorly supportive network, the first year of VAHQ far exceeded all expectations.
I LOVE what I do. Customer Service is my thing. Building business relationships has always been a strong passion of mine which has assisted in my career BC (before children). I have extensive experience within the customer service, sales support world and gained this throughout the last 15 years in those fields.
I find myself being the sounding board for my clients, understanding their business needs and exploring options for them to grow and expand.
I call the beautiful Mornington Peninsula in Victoria home with my two beautiful, wild and adventurous kids.
I'm a chai drinker and champagne lover and spending time in the sun is what makes my soul happy!
From the second Amy met Steph, at a play center, as they had their little market stalls and she happily held her baby Summer while Amy did her bulky set up and packed down, they both knew they were going to connect and do something amazing together.
Steph came on board VAHQ in the height of covid under the pretense that she was "helping" Amy with her socials. With Steph's history in hairdressing she had the Customer Service side down and Amy knew her existing clients and future clients were going to love her. It wasn't long until Steph and Amy were sitting side by side in client meetings and they haven't looked back.
Steph is in the office currently Monday and Wednesday's and has picked up the VA game like a duck to water. Killing it with client socials, backend website updates and generally bringing a ray of sunshine to the office.
Steph is a Mornington girl through and through and lives there with her tradie man and two gorgeous kiddies. Give her a beer over champagne and a coffee on Mondays.
Lauren officially joined VAHQ in November 2019 but has really been along for the ride since the beginning. She has been a massive support of VAHQ and Amy's crazy ideas from the get go and it only seems fitting that she was the first to officially join the girl gang!
Lauren has studied Bachelor of Business and Commerce (yes, she is a smart little cookie). She is a natural problem solver and is the most coolest person under pressure there is. Her adaptive nature and empathy ensure she understands your business needs and works with you to figure out a solution.
Lauren and her hubby are Mornington Peninsula locals and have two amazing little babes. Coffee is her love and Champagne is the icing on the cake.